Privacy policy
whimsytribe operates this store and website, including all associated content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). Our platform is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our Services. In case of conflict with our Terms of Service, this Privacy Policy governs personal information handling.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
“Personal information” identifies or can reasonably be linked to you. Depending on your interaction, location, and applicable law, we may collect:
- Contact details: Name, addresses, phone, email.
- Financial information: Payment card details, transaction records.
- Account information: Username, password, preferences.
- Transaction information: Items viewed, purchased, returned, or added to wishlist.
- Communications: Customer support inquiries or messages.
- Device information: Device type, browser, IP address, and identifiers.
- Usage information: How you navigate and interact with the Services.
Sources of Personal Information
We may collect information:
- Directly from you when using the Services or providing information.
- Automatically through cookies, devices, and website activity.
- From service providers working on our behalf.
- From partners or other third parties.
How We Use Your Personal Information
- Provide & improve Services: Process orders, manage accounts, enable reviews, and create personalized experiences.
- Marketing: Send promotional emails, messages, and display relevant ads.
- Security: Authenticate accounts, prevent fraud, and secure Services.
- Customer communication: Respond to inquiries and maintain business relationships.
- Legal compliance: Comply with law and enforce our policies.
Disclosure of Personal Information
- With Shopify, vendors, and third-party service providers.
- With business and marketing partners for advertising purposes.
- With your consent, e.g., for shipping or social media features.
- Within our corporate group or affiliates.
- In business transactions like mergers, acquisitions, or legal obligations.
Relationship with Shopify
Our Services are hosted on Shopify, which may store and process personal information outside your country. Shopify may use enhanced features incorporating your interactions across stores. Learn more via Shopify Privacy Policy.
Third-Party Websites and Links
We are not responsible for third-party sites linked from our Services. Review their privacy policies before sharing information.
Children's Data
Our Services are not for children under the legal age. If a minor provides personal information, contact us to request deletion.
Security and Retention
We implement reasonable security measures, but cannot guarantee perfect security. Retention depends on account needs, legal obligations, and disputes.
Your Rights and Choices
- Access / Know: Request personal data we hold.
- Delete: Request removal of personal data.
- Correct: Request correction of inaccuracies.
- Portability: Request data transfer to another party.
- Opt-out: Manage targeted advertising preferences.
UK or EEA residents may have additional rights to restrict processing or withdraw consent.
Complaints
If you have concerns about personal data handling, contact us at whimsytribe.vip@gmail.com.
International Transfers
Your data may be processed or stored outside your country. Transfers from EEA/UK rely on recognized mechanisms like Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted with the “Last updated” date.
Contact
Email: whimsytribe.vip@gmail.com
whimsytribe is the data controller for your personal information under applicable law.